Subject	That is only up to the good grace of human decision
Posted by	Adam(houston) on July 29, 2008 at 5:08 PM
	This message has been viewed 89 times.
In Reply To	Time to vent…..why not? posted by Chad M (CA) on July 29, 2008 at 04:45 PM
Message	To do what i think would be right in compensating you something. What i dont know. But get enough bad press no matter how much your precious contracts save you from having to help some one get there product CORRECT at the stated cost, wont keep them in buisness. May save them from having to pay you anything, but buisness will suffer more than if you came on here saying "Wow stoptech went above and beyond to help a client today with a problem that was due to there poor quality control." That is what companies need to do, best advert you can get IMO. If JGTC FOREVER!
Follow Ups	Time to vent…..why not? - Chad M (CA) 16:45:43 07/29/08 No - olyar15 16:57:57 07/29/08 That is only up to the good grace of human decision - Adam(houston) 17:08:54 07/29/08 their business won't suffer over one bad incident - aliaZ 17:11:41 07/29/08 May only be one person in the market for brakes that read - Adam(houston) 17:20:33 07/29/08 A reputation for discount pricing usually trumps one of poor - FuerGrissa 19:41:48 07/29/08 did they refund the cost of the rotor as they originally - aliaZ 17:09:09 07/29/08 Yes they did, but not the cost to ship the old one back... - Chad M (CA) 17:24:07 07/29/08 unfortunately that's the way it is sometimes - aliaZ 17:26:50 07/29/08 No, I wouldn't. But I probably wouldn't have - TT XTZ 17:21:03 07/29/08 Contact Stoptech and tell them. All they can say is no. - lewoolf2 17:23:16 07/29/08 That's why manufacturers prefer selling to authorized vendor - NytWolf 17:42:40 07/29/08 I've never really considered EVER asking for compensation... - Chad M (CA) 20:52:39 07/29/08 You should not expect some sort of compesation. - Dustin 18:37:43 07/29/08 STOPTECH never suspected a bad Rotor as A,B,C,D,E,F,G,H ? - ZXers 20:33:59 07/29/08 Re: STOPTECH never suspected a bad Rotor as A,B,C,D,E,F,G,H ? - Chad M (CA) 20:44:46 07/29/08 Glad to hear your problem is FINALLY solved! BTW I think I - Inzane 09:25:50 07/30/08
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